Yesterday at lunch (at Taco Bell, of course), Brent and I were standing in a LONG line waiting to place our orders. When we finally realized that the line wasn't moving, we started looking around to see what the delay was from--unfortunately it was all too easy to spot. There was a woman talking on her cell phone while she was ordering--and not just trying to do two things at one time--the person on the other end was giving the woman her food order! The one would read the menu items to the person on the phone, and then she'd wait for a response. The cashier was totally frustrated, because of the huge delay. At one point, the woman yelled into the phone--"they don't HAVE Mexi-fries any more!" ...then a response on the other end... then, "Well put her on!" After she finally got through with the phone order, she proceeded to make three other separate transactions. Even though we were about 6 or 7 people from the end when we got in the restaurant, she was still ordering when I reached the other cashier! Then of course when her food came out, there was some problem with it that she could complain about. I swear lady--it's $3 worth of food and you just sacrificed 2 years of your life worth of stress over it!

I remember one time, Margaret and I were eating at Taco Bell in the evening and someone came in with a taco they had bought at lunch that wasn't made right--it had sour cream or something on it--and he wanted them to fix it. We couldn't believe someone would drive around with a cold taco for half a day and then bother to come in an complain about it--it was 79 frickin' cents! I wonder if these kinds of dramas happen in fancy restaurants?